FAQ - Frequently Asked Questions

Essential questions to help you choose a builder with clarity,
accountability, and confidence.

Before You Choose a Builder

Questions that help you avoid confusion and blame later
Choosing a builder is not about the lowest quote. It is about how responsibility is defined when things don’t go as planned.
Before you decide, ask these questions – to us or any home construction
company/ Engineers/Professionals.

1.What makes JOHO Life Spaces different from other construction companies in Chennai?

Unlike regular builders, JOHO Life Spaces follows the ECG™ Homeowner Protection System, which protects clients from common market risks such as:

Cost escalation
Structural uncertainty
Waterproofing failures
Poor supervision
Post-handover issues

We also provide:

15 Years Structural Warranty
5 Years Waterproofing Warranty
1 Year Free Maintenance

2. What is included in your turnkey home construction service?

Our turnkey service includes:

Architectural design
Structural design
Soil test
Plan approval assistance
Complete construction execution
Electrical & plumbing
Flooring & finishes
Final handover
Post handover support

You don’t need to coordinate with multiple vendors — we handle everything.

3. Does JOHO Life Spaces include interior along with construction?

Yes — we offer a complete construction + interior package.

Our services include:

Modular kitchen
Wardrobes
False ceiling
TV units
Lighting & electrical fixtures

Since both construction and interiors are executed under one system, it ensures:

Better coordination
Consistent design language
No vendor conflicts
No post-handover modification damage

It’s a seamless experience from foundation to finishing.

4. Does JOHO Life Spaces include help with approvals if needed?

Yes. We assist with:

CMDA / Local body approvals
Structural drawings submission
Documentation support
Coordination with consultants

Approval charges are separate from construction cost, but the process support is fully guided by our team.

We ensure you don’t struggle with paperwork alone.

5. How many revisions are allowed during design finalization?

We typically allow:

2 major design revisions
2 minor refinements

This ensures:

Creative flexibility
Timeline discipline

Unlimited revisions delay projects — so we balance flexibility with efficiency.

6. Do you conduct soil testing for every project?

Yes, soil testing is mandatory for us.

It determines:

Safe bearing capacity
Foundation depth
Type of footing required

Skipping soil test may reduce cost initially but increases structural risk.
We do not compromise on this step.

7. How long will my house construction take?

Approximate timeline: 8 months to 15 months for construction alone which may vary depending upon the size, no of floors, site conditions etc. Delays occurred due to heavy monsoon, holidays etc captured in our timeline.

We provide a timeline schedule covering the curing days in advance.

8. How do I manage unexpected delays in construction?

At JOHO Life Spaces, we don’t “manage” delays after they happen — we prevent them through planning.

We ensure:

Detailed project scheduling before start
Material planning in advance
Structured stage-wise execution
Dedicated site supervision

If delays occur due to:

Extreme weather
Government approval delays
Client-requested changes

We immediately update the revised timeline transparently and communicate clearly.

No silence. No confusion. Only clarity.

9.How do you prevent cost escalation during construction?

At JOHO Life Spaces, we follow:

Detailed BOQ documentation
Fixed stage-wise payment schedule
Material specification locking before agreement
No verbal commitments — everything documented

Cost variation only occurs if:

Client changes scope
Client upgrades materials

Otherwise, we follow agreed pricing.

10.How do you ensure quality control on-site?

At JOHO Life Spaces, quality is not dependent on one person’s supervision — it is verified through a structured multi-level quality control system at every key stage of construction.

We follow a 4-Level Quality Assurance Framework to minimize the execution errors and ensure quality of the project.

Site Engineer Verification (Daily Monitoring)
Project Manager Review (Stage-Wise Approval)
Third-Party Quality Agency Inspection (Independent Audit)
Structural Engineer Site Visits (Design Compliance Check)

11. Can I monitor construction progress?

Yes. We will provide it through R’dash app & separate whatsapp group for each project:

Stage-wise updates
Site visit access
Photo/video updates
Transparent communication

Your involvement is welcome at every stage.

12.Do you undertake renovation projects?

Yes. We handle:

Structural renovation
Floor addition (subject to structural feasibility)
Complete house remodeling
Interior renovation

Site inspection is mandatory before quoting.

13. Are there any hidden fees when using JOHO Life Spaces?

No. We provide:

Detailed BOQ
Written material specifications
Stage-wise payment schedule
Clear exclusions list

There are no hidden charges.

Cost variation happens only if:

Client changes scope
Client upgrades materials
Government mandates design changes

Everything is documented before execution.

14. Do you make modifications if I request them during construction?

Yes, modifications are possible — but structured.

If requested:

Impact on cost will be calculated
Timeline impact will be assessed
Written approval will be obtained

We avoid verbal modifications because they create confusion later.

Flexibility is allowed. Chaos is not.

15. What kind of post-construction support does JOHO Life Spaces provide?

After handover, we provide:

1 Year Free Maintenance
15 Years Structural Warranty
5 Years Waterproofing Warranty
Technical consultation support

If any workmanship-related issue arises within warranty terms, we respond promptly.

We don’t disappear after handing over the keys.